Provides outstanding customer service to everyone, every time.
Understands and processes all paperwork accurately and timely.
Properly handles all customer questions, requests, concerns and complaints, both in person and on the telephone.
Becomes adept with all club operations and sales system guidelines.
Familiarizes self with all club history, philosophy and services.
Familiarizes self with local competition, industry and nutritional products.
Adheres to all company policies and club rules.
Assists with daily cleaning responsibilities/maintenance of the club
Attends all meetings and training classes.
Arrives to work properly dressed and prepared.
Complies with all policies and guidelines set forth in Employee Manual.
Recognizes all interactions are sales opportunities, including the Pro Shop.
Regularly promotes social events in and out of the club.
Converts telephone and member inquiries into appointments
Conducts daily follow-ups including, but not limited to members, guests, and leads.
Effectively follows Bailey’s Sales Process to generate membership growth
Cultivates internal and external prospecting to grow business.
Achieves sales goals
Properly uses computer system to enter all transaction and/or payments
Effectively uses computer system to enter all Guests and Members.
Ability to lift and carry 45 pounds.
Ability to bend and squat.
Ability to communicate effectively verbally, non-verbally and in writing.
Ability to stand for long periods of time without sitting.
Ability to type on the computer for extended periods of time.

Work Remotely

Job Types: Full-time, Part-time

Pay: $15.00 per hour

Benefits:

Employee discount
Flexible schedule

Schedule:

Day shift
Evening shift
Monday to Friday
Weekend availability

Experience:

Customer Service: 1 year (Preferred)
Sales: 1 year (Preferred)

Work Location: One location

Bailey's Health & Fitness

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