Job Details

Description

Essential Responsibilities:

Welcomes patients and visitors by greeting patients and visitors in person or on the telephone; answering or referring inquiries.
Optimizes patients’ satisfaction, provider time and treatment room.
Utilization by scheduling appointments in person or by telephone.
Protects patient’s rights by maintaining confidentiality of personal, medical and financial information.
Keeps patient appointments on schedule by checking in on time.
Maintains operations by following policies and procedures; reporting needed changes.
Contributes to team effort by accomplishing related results as needed.
Balance daily transactions and prepare superbills and money for billing department at the end of your workday.
Miscellaneous office duties including filing, copying and faxing.
Maintains communication with physicians and nursing staff, communication is vital.
Keep lobby, reception and your desk area neat and orderly.
Maintains medical record requests; reviews each request and responds appropriately by printing only requested records and mailing, faxing or sending by certified mail.
Maintains vital yearly paperwork for each patient making sure all forms are up to date, obtain signatures for HIPPA forms as well as New Patient Paperwork.
Maintains patient accounts by obtaining, recording and updating personal and financial information in the patient’s demographics.
Enhances revenue by recording and updating financial information and verifying insurance correctly; recording and collecting patient charges; collecting patient balances/collections.

Dallam-Hartley Counties Hospital District

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