Opportunity Overview

At Edward Jones, we partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We live this purpose through our commitments to serve clients, champion colleagues, strengthen communities and protect the planet. The work of Reputation Management nurtures, protects and measures the emotional connection Edward Jones has with its clients and other external and internal stakeholders, through the power of public relations and our role as a respected corporate citizen. From creating strategic partnerships and strengthening thought leadership to outstanding communication, Reputation Management teams strengthen the firm's reputation and ultimately public consideration.

Stemming from our purpose, Edward Jones is focused on three areas of impact, one of which is partnering for lasting financial strength. This reflects the firm’s belief in the power of financial knowledge and a personal approach to building long-lasting financial strength. The Financial Fitness program is an important way Edward Jones puts its purpose in action. Investing in communities through the Financial Fitness program is a critical first step to achieving this, helping to build financial knowledge and confidence in younger generations and, ultimately, creating opportunities for a stable financial future for all.

Edward Jones is committed to helping improve the financial health of our clients, colleagues, and communities by increasing their knowledge and confidence in personal finance concepts so they can achieve their financial goals and thrive. Our Financial Fitness program is designed to help address inequities in financial education and empower the next generation to build financial resiliency. Edward Jones has set a goal of impacting 1 million adults and youth through the Financial Fitness program by the end of 2025.

What you'll do
We seek a Sr. Specialist to join the Reputation Management department to drive and develop initiatives for the firm's Financial Fitness program - a digital education platform powered in partnership with EVERFI. The program supports the firm's purpose and is regarded as a pillar of our citizenship capability. This position is responsible for developing and implementing strategies to raise internal and external awareness of the program and increase learner engagement. This includes identifying, developing, and executing strategic opportunities to educate 1 million learners by the end of 2025. Data from the program will also inform firm reporting, contribute to awards and rankings, and support the firm's Sustainable Development Goals journey.

Responsibilities include:

Leading program teams and incorporating functional representation needed to support and develop program resources Implementing solutions for continuous improvement of the program Pursuing effective engagement strategies for program promotion Building strong relationships with internal and external stakeholders to expand program and understand how to meet the needs of learners in the community Developing and executing strategies to enhance the program for a learner's benefit and the firm's brand to maximize the value of the program Writing a broad range of internal and external communications to influence and help align business objectives and activities Managing deliverables through a rigorous, team-based approach and compliance review, while ensuring messages meet the needs of target audiences Assisting with evaluation of program effectiveness and engagement results, including accountability for program metrics

What projects/work you'll have an immediate impact on Financial Fitness strategic alliance with EVERFI and expansion of the program to all 50 United States and Canada Financial Fitness expansion to workplace/employer learning sites in the U.S. Marketing communications strategy for Financial Fitness, including message development for our annual Purpose, Inclusion and Citizenship report

Position Requirements

Position Requirements:

Prefer 3+ years of experience with financial literacy communication. Agency background a plus. Bachelor's Degree and preferred Advanced Degree or Certification in related field. Demonstrated ability to drive projects/people and delegate work as well as identify skills required to complete it in a dynamic, matrix environment. Demonstrated ability to deliver results and communicate with others. Demonstrated ability to establish and review project workflows, processes and expenses. Demonstrated ability to develop strong relationships, collaborate, influence and build consensus among teams. Excellent interpersonal, communication and organizational skills.

Company Description

At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000+ branch offices where our more than 7 million clients live and work.

In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.

Awards and Accolades

Edward Jones

New Jobs

Senior Reputation Management Specialist - Financial Fitness