Gym Direct has been established in the Gym Fitness Equipment industry for over 17 years. In this time we have forged a reputation for supplying high quality gym and fitness equipment at competitive prices. We pride ourselves on understanding what customers want and provide best-fit solutions.

We have a expending passionate team who provide customers across Australia with exceptional levels of customer service in e-commerce.

Full time $60,000 – $70,000 per year

The successful candidate will have the following:

Good understanding & knowledge of Gym Finesse Equipment and usage
Experience in B2C & B2B sales of Fitness Industry
Great customer service and people interaction skills
Profession and friendly communication skills in all different form (email, phone and in person)
Excellent customer service experience
High attention to detail
Strong work ethic and time management skills. Capable to work under pressure
Ability to multi - task, prioritize and manage time effectively
Ability to problem solving and good organizational skill
Passionate in Gym & Fitness industry with basic gym equipment knowledge will be an advanced advantage
Immediately start are available
Reliable and punctual

We aim to attract a highly energetic and motivated person who is passionate about personal fitness. To be successful you would also need to have previous minimum 2 year working experience within the sales & customer service function of a small to medium sized business. Strong technology skills and attention to detail are also must haves.

Working hours are Monday-Friday 9am-5pm. Potential routine roster Saturday 9am - 3pm

You will be rewarded with a competitive salary, modern and relaxed work environment, and the opportunity to develop your career. Our business will continue to dominate the industry, so this is a great opportunity to join the ride!

Please apply now online.

Job tasks and responsibilities

Resolving problem or inquiries in high volume of inbound calls and email from customers regards their online order and gym equipment related inquiries. Such as quotation, warranty and logistic issue.
Provide relevant feedback & recommendation to customer proactively
Phone call, email and face to face sales
Responding to customer enquiries and quotation in a timely and professional manner
Assisting walk in customers in the showroom and demonstrating a high level of customer service
Have professional and friendly communication skill
Help customer fast track with their online order via multiples couriers

Gym Direct

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