Mission:

Offers a full range of treatments to fulfill different client needs and objectives.

Job Summary:

- Will be expected to carry out a spa treatments to a high standard and work proactively to attain retail targets;

- Carry out checks to ensure that treatment rooms and wider spa areas are clean, well stocked with equipment and products, safe and hygienic;

- Demonstrate an excellent customer service from the moment customers are greeted at the front desk, during their various treatments and also their after treatment care;

- To ensure that knowledge of all stocked spa products and treatments amongst staff is up-to date;

- Monitor and control stock levels and make spa manager aware when stock levels need replenishing;

- Delivering a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner;

- Deliver a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner;

- Maintain equipment and sample inventory of products;

- Suggest and promote retail products or additional services.

Requirements:

- Strong interpersonal skills;

- Client Focused skills;

- Strong ability to manage time and prioritize tasks;

- Attention to detail, organizes, sense of responsibility and rigor;

- Excellent ability to communicate with compassion and empathy.

Education/Professional Experience:

- Specialized Therapist Course.

- 3-5 years previous experience in the function.

Linguistic Knowledge:

- Excellent communication skills in English and Portuguese (written and spoken).

What to join us? Apply Now: ccaldeira@serenity-spa.com

Hyatt Regency Lisboa

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