About Us

Truworth Wellness is India’s leading Corporate Employee Health Benefits and Wellness Company since last 8 years with a pan India presence. We are a professionally managed company with 300+ employees providing digital and onsite health & wellness engagement services. We have serviced more than 250+ customers and million+ employees in last 10 years with maximum customer satisfaction.

360 Degrees Holistic Health and Wellness Platform for Corporate Wellness Solutions & Health Benefits Management

The Wellness Corner is our state-of-the-art Wellness Engagement and Benefits Platform that delivers outcomes with high engagement touch points. The platform enables users to achieve goals related to Nutrition, Fitness, Emotional Wellness and Health through awareness campaigns, Webinars, Wellness TV with growing video content library, Virtual Fitness Sessions and coaching by the wellness experts. The platform uses Socialization, gamification, rewards and analytics to engage the user in multiple wellness activities and enables behavior and lifestyle modification. The platform is comparable/superior to the best in the global market like Virgin Pulse, Vitality etc.

Truworth Wellness is looking for a self-driven professional for managing its portfolio of key clients. Account Manager would be accountable for retaining, growing and creating value in the key accounts.

Responsibilities:

Ensure delivery in line with the promised SLAs - liaise with internal delivery teams (operations, technology, provider partnerships) to enable fulfilment within agreed TAT while maintaining quality
Build trust-based relationships with clients including decision-makers and working teams - Identify key pain areas and value drivers. Communicate Truworth’s performance and key metrics to client stakeholders
Lead grievance resolution and support - Lead and guide ground SPOCs for real-time issue resolution. Lead RCA and identify structural fixes to enable smooth delivery without grievances
Grow Truworth’s share in accounts - Identify opportunities to increase Truworth’s share of wallet within the specified accounts

Experience and Qualifications

Experience within B2B or corporate account management is preferred
2+ years of account management / relationship management experience for a product / service with corporates
Keenness to learn and positive mindset
Knowledge of excel and power point with attention to detail and good analytical skills
Excellent English written and communication skills

Truworth Wellness

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Key Account Manager (From Wellness Industry only)