Medical Receptionist

APPI Clinics • Full-time • GB, London • 6d ago

About us

APPI Clinics is a small Physiotherapy and Pilates business in London, NW3 2RX. We are inclusive, supportive and compassionate people who seek innovation and pride ourselves on our expertise. Our mission is to help our clients build their most powerful mind and body through our passion, expertise and experience in Physiotherapy and Pilates.

An exciting opportunity has arisen for full and part time receptionist/administrators at APPI Clinics in Hampstead, London.

Our well established and reputable clinics are all about helping people to feel good again, whether with Physio, Rehab, Pilates, Massage or a combination of all. Our teams in London are experts in our world-renowned method of APPI Pilates – helping people with any level of fitness or injury to achieve their movement potential.

You will have a key role in providing a positive experience and exceptional service to help assist our clients throughout their journey with us.

Requirements:

● You will have experience in a similar role, ideally within a medical or leisure business
● You will be an essential part of a customer service driven team, a go-to person in helping our clients.
● Positive and outgoing with the ability to naturally converse with customers
● Passionate about providing exceptional customer service, committed to understanding a customer’s needs/expectations with a strong desire to exceed them
● Adaptable with the ability to build strong working relationships within small teams
● A natural affinity for promoting our products and services
● Have experience with appointment booking systems, outlook and excel
● Be genuinely passionate about delivering excellent customer experiences in a warm and friendly manner
● Set exceptional service standards with attention to detail
● Be highly presentable in appearance
● Possess strong interpersonal and communication skills with a good command of English is essential both verbal and written