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Client Delivery Associate

MindGym
On-site
London, England, United Kingdom ENG

MindGym uses the latest behavioural science to transform the performance of companies and the lives of people who work in them. Most of FTSE100/S&P100 are clients and over 2 million professionals in 60 countries have taken part in a live MindGym experience, whilst many more have connected digitally.

We’re growing and have successfully floated on the London Stock Exchange. This is just the start. We have a bold vision to redefine how companies and individuals flourish, and so disrupt the market for behavioural change.

If you’re determined to make a difference, voraciously curious and brimming with entrepreneurial spirit, we’d like to hear from you.

The Job

You’ll be organising and overseeing learning programmes for our portfolio of amazing clients. This is a fast-paced and creative environment where you will never be bored. You’ll take a deep dive into the world of MindGym and learn all about our disruptive form of behaviour change. Spoiler alert: it’s all based on science and the concept of bite-size learning.

As a Client Delivery Associate, you’ll support the end-to-end delivery process for our client programmes, from scheduling sessions, selecting and briefing coaches to collating and sharing programme insights back with clients. You’ll also partner closely with our internal teams to coordinate and develop bespoke client projects.

Thing's you'll be responsible for

  • Delivery of the end-to-end booking management process for training sessions, ensuring all delivery logistics are confirmed and in place ahead of each training session (including data entry)
  • Coach sourcing and creating programme schedules for clients
  • Downloading and formatting client feedback reports
  • Professional, informed and timely responses to all communications to clients, coaches and internal team members
  • Attending briefing calls with clients and formulating programme briefs to set our coaches up for impactful deliveries
  • Coordinating with our network of coaches for timely and informed feedback
  • Administrative support for office, project, logistics and team coordination

If this role sounds like something you’d be great at, we’d love to hear from you.

Benefits

  • 25 days annual leave
  • Private medical insurance
  • Critical life insurance
  • Income protection
  • Pension (5% company contribution)
  • Travel insurance
  • Cycle to work scheme
  • Season ticket loan
  • Charity work (two days paid annually)
  • Gym subsidy
  • Yoga, mindfulness and massages
  • Unlimited mental health support, 24/7 unlimited remote GP

Working at MindGym

We want people to do their best work every day and that's why we ensure everyone at MindGym works in an environment that challenges them to be their best, while maintaining a strong sense of wellbeing.

MindGym is committed to diversity, equity and inclusion. We offer equal employment opportunities to all applicants regardless of age, gender, ethnicity, disability, sexual orientation, religious beliefs, marital or parental status.

We support flexible working arrangements for all roles unless operational requirements require otherwise. We are committed to providing a working environment where everyone's individuality and unique contributions are recognised, valued, and respected.

 

This job is closed.