Member Engagement Specialist
Lakeshore Sport & Fitness is Chicago's #1 destination for sport and fitness. We are a diverse community of like-minded people who participate in social, instructional and competitive sporting activities; and who seek to improve and enhance our lives by achieving levels of personal fitness.
Do you love how it feels to encourage others? As a Member Engagement Specialist, you help create the energy and excitement around Fitness products, providing the right solutions and getting them into a healthier way of life. You understand that Fitness Club is dedicated to delivering a customer experience that’s unlike any other. It starts with you discovering customers’ needs. And with the support of your club team members, you match those needs with the right fitness regime for them. Every day is an opportunity for you to turn another Fitness Club visitor into a loyal Fitness customer.
In this role, you could work full-time with some mornings, nights and weekends involved.
As a Member Engagement Specialist, you’re highly skilled at uncovering customers’ needs, then following through with customized solutions. Not only are you the first-person customers meet when they enter the club, but you’re also the person who guides them — advising, selling, and even setting up their new memberships. You perform other roles within the club too, whether it’s helping maintain the club’s appearance or assisting team members. Always curious, you stay on top of news about products and initiatives, ready to apply your learning in customer interactions. Your success is measured by team and individual productivity as well as overall club performance. You’re proud to represent Lakeshore Sport & Fitness, and you get great satisfaction from helping customers develop relationships and achieve goals.
This job is closed.