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Performance Manager

17 - EXOS Human Capital, LLC
Full-time
Remote friendly
Worldwide

Job Summary:

Responsibilities:

We’re seeking a Performance Manager to join our team! As our new Performance Manager, you will:

  • Be the  primary point of contact for client day-to-day operations contact

  • Partner with the client/employer to conduct various client engagement and educational activities and events.

  • Be in constant communication with Regional Performance Manager/Account Management and client to ensure client goals are met.

  • Manage daily operation function of the facility.

  • Manage and mentor a staff to provide world class experience to our clients.

  • Instruct, motivate, and assist clients in a safe, legal, moral, ethical manner to achieve their goals.

  • Motivate and assist Performance team with daily activities including but not limited to scheduling, coordinating clients, and program design

  • Provide feedback from site team members to Regional Performance Manager

  • Oversee operational and staffing implementation at the site level

  • Oversee direct site level staff responsible for the delivery of solutions

  • Follow EXOS methodologies and EXOS program design.

  • Manage and mentor a staff to provide world class experience to our clients.

  • Assure appropriate scheduling and staffing as per contractual obligations

  • Be the primary point of contact for site level staff for internal helpdesk issues with product/programs Escalate site level internal helpdesk issues with product/programs to Regional Performance Manager

  • Maintain and foster a positive site level staff community and culture

  • Evaluate designated site level operations and performance, as well as performance of site level staff in alignment with both company and client company objectives to ensure optimal outcomes

  • Support achievement of site level customer metrics

  • Perform other tasks as assigned

The Ideal Candidate would have:

  • A minimum of three (3) years of strength coaching/personal training experience

  • Earned a BA/BS Kinesiology or Sports Science or related degree (Master’s Degree preferred)

  • A current industry certification, preferably NSCA-CSCS or NASM

  • Applicable knowledge of EXOS methodology, products, and solutions

  • Excellent presentation skills in both small and large group settings

  • Strong customer service skills where servicing the “client” is top priority

  • Energy and passion for helping others achieve their personal goals

  • The ability to work independently with little daily supervision

  • Excellent communication skills, both verbal and written

  • Excellent computer skills including Microsoft Office Suite or related products

  • The ability to manage own schedule while coordinating and driving other team members

  • Leadership experience 

Physical Requirements:

  • Candidates applying for this position should be able to lift up to 50 pounds unassisted repeatedly throughout the workday

  •  Frequent walking around and demonstrating and assisting with exercise movements; bending, stretching, lifting, pushing, pulling and squatting are movements performed daily

Who We Are:   

 An industry leader in holistic human performance, Exos has spent almost 30 years preparing a variety of audiences to achieve and exceed their goals. Working with elite athletes on the world’s stage, the military, employees of Fortune 100 companies, and members of the community, our coaches, methodology, programming, and technology can be found at over 400 locations around the globe.  

Simply put, we are a coaching company that “gets you ready” for the moments that matter — whether that’s striving to excel at work, or training for a major athletic event. How do we do it? Our employer solutions include fitness center management, on-site coaching and classes, and the Exos Fit app, as well as immersive team-building experiences and virtual personal development programming. Our professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development.

While our reach has expanded, our own goal has remained the same: using evidence-based methodology and strategic programming to help people all over the world unlock their full potential and achieve their goals. 

We are an equal opportunity employer

EXOS is proud to be an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. Exos offers reasonable accommodations to job applicants with disabilities. 

Learn more here:

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